Precision Solutions Group, Inc. Privacy Policy

Last modified: 04/11/2018

 

At PSGi, we're committed to protecting your privacy. This Privacy Policy applies to our Website (PrecisionSG.com) and Subscription Service and governs our data collection, processing, and usage practices. By using our Websites and Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Websites or Subscription Service.

Note: We periodically update this Privacy Policy, so please occasionally check it for any revisions. If you have any questions regarding this policy, please don't hesitate to contact us

How Our Subscription Service Works

PSGi uses an online subscription service through HubSpot. To understand how this subscription service works, please review the privacy policy according to HubSpot. 

Our online Subscription Service allows any company that uses it (our customers and HubSpot itself) to build marketing webpages on our servers where visitors can learn more about the company, download content, and provide their contact information and other demographic information. This information, which is stored and managed on our service providers' servers, is then used so that the visitors can be contacted about their interest in the company's goods or services and interact with the company. HubSpot provides the Subscription Service to our customers for their own marketing and lead generation, and we use it on our Websites for our own marketing and lead generation. " – HubSpot privacy policy, September 2014 

HubSpot's agreement with Precision Solutions Group, Inc. prohibits us from using the Subscription Service to collect, manage, or process Sensitive Information. "Sensitive Information" refers to credit or debit card numbers, personal financial account information, Social Security numbers, Social Insurance numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other financial or health information. 

NOTE: HubSpot is NOT responsible for the information we collect. In other words, if you have a problem with our Websites or Subscription Service, blame us, not HubSpot. 

Other Places We Store the Information We Collect

We employ the Salesforce© CRM online software to also store information we collect using HubSpot and other identified sources. Additionally, information is stored in Microsoft Office365© as related to our contacts.  Both Salesforce and Office365 store information regarding communications we have with our contacts.  Sales force and Office365 are employed to manage our business relationships and help us deliver the services we provide.
Salesforce privacy policy
Office365 privacy policy

Information We Collect

While you don't need to provide any information to explore and enjoy our Websites, we do collect Navigational Information. 

In addition, we sometimes request that you provide Personal Information when you're seeking certain items from us (like a case study or whitepaper, for example). 

What Do We Mean by "Navigational Information"

This refers to information about your computer and your visits to this website, such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.  

What Do We Mean by "Personal Information"?

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the Internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from these service providers.    

Information about Children

Our Websites and Subscription Service are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us so that we may delete the information. 

How We Use Your Personal Information

We Never Sell Your Personal Information

We will never sell your Personal Information to any third party. (Because it is unprofessional, unethical, and wouldn't be a very nice thing to do, would it?) 

We Use Your Personal Information to Make Your Web Experience Better

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to improve your browsing experience by personalizing the Website and to improve the Subscription Service. 

We Ask Permission Regarding Your Personal Information

If you choose to download something from our site (or some similar action), you will need to provide, at the very least, an email address. We will use this email address to deliver the item you've asked for or to provide further directions on how to obtain it. 

As of May, 2018, all of the forms on our Websites now ask for your EXPRESSED CONSENT about receiving further communications from us beyond this one initial email described above. We do this for two reasons: first, it's just proper and polite, and, second, because we strive to be in compliance. 

Here's How "Expressed Consent" Works:

If you give your expressed consent, you might receive further communications from PSGi. That said, you are always in control and can unsubscribe yourself from these communications at any time by clicking on the "unsubscribe" link at the bottom of every email or contacting us via phone, email, snail mail, or through our contact page

If you do not give your expressed consent, we won't email you further communications (beyond the initial email) unless at some point you change your mind and you decide to provide your expressed consent. 

Bottom line: we only contact you if you've expressly given us permission to do so, and you can opt-out, unsubscribe, or update your preferences at any time you want. 

Your Opt-Out Rights Regarding Your Personal Information 

If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records 

To exercise any of these rights, please contact us.  We will promptly change, correct, or delete your information and notify you of the action we have taken. 

To Unsubscribe from Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails or by contacting us. Customers cannot opt out of receiving transactional emails related to their accounts. 

To Update Your Preferences Regarding Our Communications

To view and update your preferences, including any lists you're subscribed to, simply click on the "email preferences" link at the bottom of every email. 

Who Has Access to Your Personal Information?

PSGi employees have access to your personal information, and we also employ other companies and people to provide services (such as marketing) and they have access to your information as well. These people understand that your Personal Information is confidential and they are only to use it in accordance with this privacy policy. 

On rare occasions, a trusted third party might ask us about the demographic makeup of our contact database. In these instances, we might provide statistical information about our database, but never any information that could be used to identify any individual user.

We Keep your Personal Information Secure

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. 

Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in the opting out and unsubscribing sections above. 

International Transfer of Information

PSGi is based in the United States of America, but we service customers in other countries as well. This Privacy Policy shall apply even if we transfer Personal Information to other countries. 

What Happens if We Go Away?

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by our Websites and the Subscription Service. 

Important! Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process. 

Your Personal Information and Social Media, External Websites, and Public Forums 

Social Media

Our Websites include Social Media Features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them. 

External Websites

Our Websites occasionally provide links to other websites. We're not in control of these websites, so we're not responsible for the content and privacy practices of these websites. These links don't constitute our endorsement of these other websites, their content, their owners, or their practices. 

Public Forums

We offer a public blog where people can leave comments. Please keep in mind that if you directly disclose any information through this commenting function, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in the opting out and unsubscribing sections above. 

How We Use Navigational Information

The short of it goes like this: we use Navigational Information to operate and improve the Websites and the Subscription Service. Read below for nitty-gritty specifics. 

Cookies

We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features. 

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience interactive features on our Websites or Subscription Service. We keep track of pages you visit in order to determine the most popular or most used. This data is used to deliver better customized content and promotions. 

Log Files

We may collect demographic information, such as your ZIP code, Postal code, preferences, and interests using log files that are not associated with your name or other personally identifying information. 

There is also information about your computer hardware and software that we automatically collect. This information can include your IP address, browser type, domain names, access times, and referring website addresses. For these purposes, we do link this automatically-collected data to Personal Information, such as name, email address, address, and phone number. 

Third Party Tracking Technologies

The use of cookies (such as flash cookies) and web beacons by any tracking utility company is not covered by our privacy statement. We do not have access or control over these third party tracking technologies. 

If you have any questions about this Privacy Policy, please don't hesitate to contact us.