IBM i Managed Service Tiers
PSGi’s IBM i Managed Services are offered in tiers to satisfy the different business requirements of our customers. Starting with the Bronze tier we ensure your systems are fully operational, communicating with other devices and we monitor system messages. With the Silver tier, PSGi takes a more active role managing all backups and monitoring performance. 24 hours a day, 7 days a week coverage is available with our Gold tier offering. We tie it all together iSeries Hardware and operating system and networking and enterprise business applications in our Platinum tier. A detailed list of services at each tier is provided below. For those one-off needs, learn more about our AS/400 i Series consulting services and our AS/400 System experience.