Meet our dedicated senior team! We’ll let our bios do the talking when it comes to our collective skills, years of industry expertise, and impressive track record with clients. For now, just think of us as your industry partners. On-call problem solvers. IT solutions experts. And a critical supplement to your internal team. Questions? Don't hesitate to contact us!
Larry Dube founded Precision Solutions Group, Inc. in 2003 with Terrie Tadsen and Ed Kelly. Larry manages our Support Services team in addition to his responsibilities as president of PSGi.
Larry co-founded the company after 16 years of customer support leadership and software development experience. From 1989 to 2003, he held a variety of customer support management roles within Marcam Corporation which, through acquisition and mergers, eventually became known as Baan Process Solutions, an international process ERP software development company. As Vice President of Global Customer Support for Baan, Larry helped increase customer support revenue by 50% and increased overall worldwide customer satisfaction from 43% to 95%. Throughout his tenure at Marcam and Baan, he established successful new teams for tool development, technical services, and technical support.
Larry started his career creating ERP software. He holds a degree in computer science with a minor in electrical engineering from the University of Maine, Orono.
Ed Kelly founded Precision Solutions Group, Inc. in 2003 with Larry Dube and Terrie Tadsen. He co-founded PSGi after more than 16 years in the technical support/services industry. Ed is responsible for PSGi's technical infrastructure providing the ability to deliver and manage services and solutions to the PSGi customer base.
Before starting PSGi, Ed teamed with Larry Dube to provide customer support at Baan Process Solutions, an international process ERP software development company. As Director of Customer Support for North America, Ed oversaw the company’s profitable customer support business and developed off-shore support teams in India. He was responsible for 38% of the company revenue and increased overall North American customer satisfaction from 43% to 95%.
Prior to this position, Ed increased customer satisfaction and developed new revenue opportunities for Baan by effectively managing technical support and service teams. Previously, Ed was a Senior Technical Consultant and Network Administrator at the same company.
Ed started his career providing services in the real estate software market. Ed studied at the University of Massachusetts with a concentration in Human Services.
Terrie Tadsen founded Precision Solutions Group, Inc. in 2003 with Larry Dube and Ed Kelly. She co-founded PSGi after more than 20 years of experience in manufacturing and software industries.
Before starting PSGi, Terrie oversaw a customer service division that generated $10 million in annual revenue for Baan Process Solutions, an international process ERP software development company. In her leadership role, Terrie created and managed offshore development teams and led efforts to increase customer satisfaction from 50% to 100%. At the same time, she managed teams of application and technical analysts and consultants providing customer and technical software support. Previously, Terrie served as a customer support analyst and consultant on large software implementations for Marcam, which subsequently became known as Baan Process Solutions after a series of mergers and acquisitions.
Prior to joining Marcam, Terrie was a Material Planner/Buyer and Master Production Scheduler with Teredyne, Inc. Terrie studied business administration with a concentration in computer science at Boston University.
Dave Kravitt, CPIM directs marketing programs and is responsible for sales and marketing activities at PSGi. He joined the company in 2005 after working for more than 20 years on enterprise software systems.
Before coming to PSGi, Dave was an ERP Product Manager at Infor Global Solutions, where he expanded the application breadth with partnerships and planned major product enhancements. Previously, he served as a senior application consultant at several software companies including Computer Associates, Avalon, Marcam and Invensys.
While at Marcam, Dave exercised his industry knowledge and concurrently served in a marketing role responsible for the Chemical Industry. In this role he actively served on the International Society of Automation committee that developed ISA-95 Standard. ANSI/ISA-95.00.01-2000 is the international Enterprise-Control System Integration standard that defines the models and terminology which can be used to decide which information should be exchanged between these systems.
Earlier in his career, Dave was responsible for new product introductions including MES, barcode data collection and document management products while working at the Unisys Manufacturing Industry Center. He began his career with Fortune 100 process manufacturing organizations including Owens-Corning Fiberglas and Baxter Healthcare. He developed new manufacturing processes and systems, managed operations departments and began a passion for working with manufacturing organizations that continues today at PSGi.
Dave earned his BS in Chemical Engineering at Cornell University and his MBA at the State University of New York in Albany.
Larry Dube founded Precision Solutions Group, Inc. in 2003 with Terrie Tadsen and Ed Kelly. Larry manages our Support Services team in addition to his responsibilities as president of PSGi.
Larry co-founded the company after 16 years of customer support leadership and software development experience. From 1989 to 2003, he held a variety of customer support management roles within Marcam Corporation which, through acquisition and mergers, eventually became known as Baan Process Solutions, an international process ERP software development company. As Vice President of Global Customer Support for Baan, Larry helped increase customer support revenue by 50% and increased overall worldwide customer satisfaction from 43% to 95%. Throughout his tenure at Marcam and Baan, he established successful new teams for tool development, technical services, and technical support.
Larry started his career creating ERP software. He holds a degree in computer science with a minor in electrical engineering from the University of Maine, Orono.
Ed Kelly founded Precision Solutions Group, Inc. in 2003 with Larry Dube and Terrie Tadsen. He co-founded PSGi after more than 16 years in the technical support/services industry. Ed is responsible for PSGi's technical infrastructure providing the ability to deliver and manage services and solutions to the PSGi customer base.
Before starting PSGi, Ed teamed with Larry Dube to provide customer support at Baan Process Solutions, an international process ERP software development company. As Director of Customer Support for North America, Ed oversaw the company’s profitable customer support business and developed off-shore support teams in India. He was responsible for 38% of the company revenue and increased overall North American customer satisfaction from 43% to 95%.
Prior to this position, Ed increased customer satisfaction and developed new revenue opportunities for Baan by effectively managing technical support and service teams. Previously, Ed was a Senior Technical Consultant and Network Administrator at the same company.
Ed started his career providing services in the real estate software market. Ed studied at the University of Massachusetts with a concentration in Human Services.
Terrie Tadsen founded Precision Solutions Group, Inc. in 2003 with Larry Dube and Ed Kelly. She co-founded PSGi after more than 20 years of experience in manufacturing and software industries.
Before starting PSGi, Terrie oversaw a customer service division that generated $10 million in annual revenue for Baan Process Solutions, an international process ERP software development company. In her leadership role, Terrie created and managed offshore development teams and led efforts to increase customer satisfaction from 50% to 100%. At the same time, she managed teams of application and technical analysts and consultants providing customer and technical software support. Previously, Terrie served as a customer support analyst and consultant on large software implementations for Marcam, which subsequently became known as Baan Process Solutions after a series of mergers and acquisitions.
Prior to joining Marcam, Terrie was a Material Planner/Buyer and Master Production Scheduler with Teredyne, Inc. Terrie studied business administration with a concentration in computer science at Boston University.
Dave Kravitt, CPIM directs marketing programs and is responsible for sales and marketing activities at PSGi. He joined the company in 2005 after working for more than 20 years on enterprise software systems.
Before coming to PSGi, Dave was an ERP Product Manager at Infor Global Solutions, where he expanded the application breadth with partnerships and planned major product enhancements. Previously, he served as a senior application consultant at several software companies including Computer Associates, Avalon, Marcam and Invensys.
While at Marcam, Dave exercised his industry knowledge and concurrently served in a marketing role responsible for the Chemical Industry. In this role he actively served on the International Society of Automation committee that developed ISA-95 Standard. ANSI/ISA-95.00.01-2000 is the international Enterprise-Control System Integration standard that defines the models and terminology which can be used to decide which information should be exchanged between these systems.
Earlier in his career, Dave was responsible for new product introductions including MES, barcode data collection and document management products while working at the Unisys Manufacturing Industry Center. He began his career with Fortune 100 process manufacturing organizations including Owens-Corning Fiberglas and Baxter Healthcare. He developed new manufacturing processes and systems, managed operations departments and began a passion for working with manufacturing organizations that continues today at PSGi.
Dave earned his BS in Chemical Engineering at Cornell University and his MBA at the State University of New York in Albany.
Brenda brings years of experience working with manufacturing and distribution systems to PSGi. She has worked in varied IT positions including project management, business analysis, coding, training, and team leadership. Her background includes both corporate and independent consulting roles, where she has developed a deep familiarity with business operations. She has the proven ability to design and implement new business processes such as inventory controls and distribution/third-party logistics (3PL). Brenda is well-versed in several ERP solutions including PRMS, BPCS, ERP LX, and BOSS. She also has experience working with labeling software, scheduling software, and a slew of other enterprise applications. Brenda’s proven change-management abilities and breadth of experience allow her to drive extraordinary value for PSGi’s customers.
Christian Arcaro came to Precision Solutions Group, Inc. in 2004 with 15 years of technical experience in both logistics and ERP software systems. Throughout his career he has performed a variety of roles including technical support, programmer/analyst, and technical consultant on both IBM i (iSeries) and Client/Server applications. Prior to joining Precision, Christian worked for over ten years in the customer support department at Marcam Solutions supporting both the Prism and Protean applications. During this time he had several long term consulting assignments contributing to the success of high profile customers such as Rhodia and Kraft General Foods.
Christian attended Bryant College (now Bryant University) in Smithfield, RI and graduated with a Bachelor of Science in Business Administration with a specialization in Computer Information Systems.
Bob Beutler has over 20 years of experience as a consultant implementing PRMS in a wide variety of industries.
Bob is very knowledgeable on best practices for manufacturing and supply chain processes and applying software for business improvement. During his career at Computer Associates, SSA Global and Infor he worked in roles as project manager, training instructor and implementation consultant with a focus on PRMS. Prior to being in a consulting role with PRMS, Bob worked in purchasing and production planning at Nortel, National Computer Systems and Advance Machine Company.
Chris Factor joined PSGI with over 30 years of experience working with ERP system – Oracle JDE World. Starting in accounting as a JDE World end-user and member of the JDE World implementation team at a brokerage company, she went on to implementation teams at a giftware company and a company that manufactured cryogenic and CO2 tanks. Chris moved to a JDE consulting practice firm in Minnesota and worked with several manufacturing companies including a medical device company, one of the largest private global grains and other agricultural commodities purchasing and distributing companies, a corrugated fiberboard business company, and an adhesive global manufacturing company. One of her clients was also in the public sector - a local county municipality,
Chris started as a JDE end-user and then became a consultant and then an independent contractor. Her current role as an IT support/business analyst involves implementations, upgrades, special projects, and report writing all of which has strengthened her analytical and problem-solving skills to become a seasoned JDE specialist. She has comprehensive knowledge of the JDE World Financials (AR/AP/GL) and has worked with Purchasing and AP Integration, Sales Order Processing, Inventory, Fixed Assets, Job Costing, FASTR, Worldwriter, and Dreamwriter.
Bob Frendling arrived in 2014 joining Precision Solutions Group with over 27 years of experience implementing and supporting manufacturing hardware and software for RTC Industries, Midas International, and most recently, Ace Hardware Paints. Like several of his new teammates, Bob started his career on the IBM System/36. He brings a wealth of ERP software experience that includes MAPICS, BPCS, JDE World and the last 13 years with PRISM. Bob also brings with him RF technology implemenation and support skills.
Bob earned a BA in Business and an MBA from Governors State University and has continued technical education and training throughout his career.
Patti Hartig began working with PRMS™ in 1985 and was subsequently employed by two companies using PRMS™ as a Senior Accountant, System Analyst, and IT Project Manager. She worked for 7years as a PRMS™ Business Consultant / Project Manager with Computer Associates. During her career with PRMS™ she was very active in the Midwest Regional PRMS™ User Group and National PRMS™ User Group serving in numerous positions such as Vice President and President. Since 2001 Patti has providing consulting services for the PRMS™ community.
John Huntoon joined Precision Solutions Group in 2020 with over 40 years of comprehensive technical experience on a wide variety of IBM hardware platforms and IBM and Non-IBM applications.
John is also a member of several IBM User Groups and Advisory Boards. He has a boatload of Power i / IBM i platform technical certifications which will be put to great use delivering our IBM i Managed Services and other technical services for our clientele. Some of the areas john will be working with our clients’ systems include system security, performance tuning, disaster recovery, production scheduling, OS upgrades and support.
Ev brings more than twenty eight years of project management, management, business analysis, application and technical experience, working with enterprise software systems like Oracle JDE World, PRISM® and Mapics®. She is a Certified Project Management Professional (PMP)
While working for Marcam Corporation, Ev held a variety of management and technical positions within the customer support, product development and corporate IT organizations.
When Marcam partnered with J.D. Edwards (JDE) to offer a ‘best of breed’ solution. Ev, as Senior Project Manager, Product Integration was responsible for delivering a ‘seamless’ integrating of JDE Software into MARCAM’s existing Marketing, Sales, Services, Development and Support Organizations. She also providing JDE product support to internal and external customers.
Later as Marcam's Director of Corporate IT, Ev created Marcam’s first Centralized Corporate Information Technology Organization. It was responsible for establishing the department identity and creating an organization to support diverse worldwide constituencies.
Ev founded Wickford Technologies, Inc., a PSGi services partner. In this capacity her team provides comprehensive services including project management, business continuity planning, business analysis, software systems development & implementation, software support, technical documentation, graphic design, marketing communications, and web site design, development, support and maintenance.
Specialties: Full Cycle Project Management, Compliance and Security, Business Continuity/DRP, JDE World Software Support.
Jane has over 25 years of experience as a Senior System Analyst/Programmer for financial and manufacturing systems on the Power i platform. She has the ability to translate complex business requirements into detailed, pertinent and accessible specifications at all levels - functional, technical and programming.
Jane delivers consulting services to companies requiring assistance in implementing, maintaining and enhancing their enterprise systems with a strong focus on JDE World. Her work includes providing technical support, managing the development and implementation of custom interfaces to third-party software, designing bolt-on additions, and general system enhancements. She has developed JDE World interfaces with both PRISM and third-party applications such as Concur and GetPaid or banking systems such as Wells Fargo.
Deb comes to Precision Solutions Group, Inc. with more than 17 years of experience working with enterprise systems. Deb started working in the Customization Services (SIPS) department at Marcam in 1990. In SIPS Deb worked with customers to consult, design, and develop their custom modifications and add-ons to PRISM®. During her career in SIPS Deb eventually took on the added responsibility of Project Leader. Deb led teams that were responsible for all phases of the customization project from requirements gathering, through design, delivery, and support of the project. Some of the companies that have benefited from Deb’s contributions include Playtex, Phillip Morris and Kraft General Foods.
In 1998 Deb continued her career at Marcam in the Customer Support Department were Deb took on a senior level role providing technical and application support for the Marcam products. Deb remained at Marcam through 2003.
Tom comes to Precision Solutions Group, Inc. with more than 22 years of experience working with Process Manufacturing software on a variety of platforms and technologies. Joining Marcam as a recent college graduate, he spent his first 8 years working in both the PRISM Support and Product Development departments. During that time he worked as project leader and designer for the rewrite of Transaction Entry. Tom transitioned to the Protean product for the next 8 years becoming proficient in object oriented technology and relational databases.
Tom joined GE Fanuc Automation as an Advanced Engineer working on their ISA S-88 compliant Proficy Batch Execution product in both a development and support role. After that role, he worked as an independent contractor with several organizations including PSGi. One of his more unusual projects was developing an iPhone quiz game, "Think Like a Comedian" for a Boston area standup comedian.
Greg is a Senior Application Consultant focusing on the ComEdge ERP application, bringing 30 years of programming and IBM i administration experience to the PSGi team. Greg joined PSGi when we assumed support responsibilities for the ComEdge application. He works to support PSGi customers’ RPG-based applications and administer their Power i systems to provide maximum value and minimum business downtime.
Greg has built his experience across a variety of programming and database administration roles in the healthcare, telecommunications, food, and software industries. He holds a degree in Agri-Business from the Mitchell Technical Institute and a degree in Computer Information Processing from the Lake Area Technical institute.
Chris Morrissey joined Precision Solutions Group in February 2006. Chris has 20 years experience in the process and software industries. Chris has held many roles providing superior customer support to Prism customers. As Director of Global Customer Support for Invensys Marcam, Chris led global teams that maintained a 100% Customer Satisfaction Rate for Prism Customers and was able to grow year over year support revenue. As the PRISM® Product Support Manager, Chris was able to reduce the turnaround time on the defect backlog by over 150 days, and was able to reduce the issue backlog by over 50%. Chris has worked directly with many PRISM® customers providing support, consulting, and training.
Some of the customers that Chris has engaged with include Copley Pharmaceuticals, BHP Copper, Leigh Fibers, Pfizer, Schering Plough, and Kraft.
Prior to joining Marcam, Chris spent 11 years in the Petroleum Industry with responsibilities that included cost accounting, liquid inventory management, and design and implementation of an ERP system. Chris attended Providence College and graduated with a Bachelor of Arts degree in English, with a minor concentration in Business Studies.
Dave arrived at Precision Solutions Group, Inc. with over 20 years experience on IBM System/38, AS/400, iSeries and IBM i including ten years of PRISM programming support. Dave draws upon a varied programming background from startups to industry giants in the mutual fund industry, manufacturing, medical and retail, to solve technical challenges.
Dave has earned both a BA (University of Massachusetts) and an MA (Northeastern University) and has continued technical education and training throughout his career.
David Rauchmiller comes to Precision Solutions Group with over 18 years of experience as a programmer and analyst on IBM System/36, System/38, iSeries and IBM i applications. David began at Marcam in 1992, working in the Customization Service department, developing and supporting PRISM custom modifications for a variety of customers, including Coca Cola USA, Gillette C anada, and Kraft General Foods.
David was also part of the PRISM Product Development group where, in addition to developing PRISM, he was involved in the development of Visual Workplace, the first GUI PRISM interface. David remained at Marcam through 1999.
Marsha brings years of experience on IBM midrange systems dating back to the System 36. She has worked on Oracle JDE World for over 25 years and has extensive experience with Manufacturing and Distribution modules, Payroll/HR, Accounts Payable and Accounts Receivable. She also has experience with the PRMS ERP application and EDI technology. Having worked in diverse and challenging environments in a variety of business sectors, Marsha has experience as a developer, analyst, technical lead, trainer, test plan developer and documentation writer. She is a seasoned IT professional with comprehensive business and technical skill sets.
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