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Three Benefits Provided by Managed Service Providers

Posted by Dave Kravitt

managed service provider benefitsThe New Economy and rapidly evolving enterprise IT ecosystems can put a strain on any IT department – from small-to-medium-size businesses (SMBs) to large enterprises. Add to that changes in business conditions and operational requirements, and a company’s budget and workforce resources can be quickly consumed. 

That’s why increasing numbers of organizations are turning to managed services and external managed service providers for IT support.  In addition to the three major benefits of outsourcing your IT network management we’ll be discussing in this post, the first valuable service a good MSP will provide is an initial assessment of your current infrastructure to help you discover any gaps or weak spots that could use some attention. This will enable you to better determine what managed services and service levels your organization will need to keep your IT ecosystem running at optimal efficiency. 

An MSP essentially acts as an extension of your IT department (if you have one) or as an external one (if you don’t). Either way, a good MSP will take care of all the issues that your company may be unable or unwilling to manage, such as system back-ups, patches, and network security – all of which could seriously compromise your IT infrastructure and its efficiency if not kept up-to-date.  In short, they can provide proactive management of your organization’s enterprise hardware and operating system software and networks to ensure problems are quickly identified and addressed.  

Regardless of the level of managed services your organization may require, MSPs can offer three significant benefits, including: 

  • Freed-up in-house resources, including employees who can now focus on more valuable, strategic projects, adding to your company’s bottom line while enabling you to fill gaps in employee skill sets with MSP expertise. 
  • Broader, objective IT perspectives that only a third party can provide, perhaps including sharing insights into how other companies utilize similar IT infrastructures and components, enabling you to envision new and better ways to utilize your own system. 
  • Real-time system optimization, including current technology upgrades, proactive system monitoring and management, and better access to vendor resources and IT expertise. 

Is your organization considering managed services and outsourcing its IT infrastructure management and maintenance? In our next post, we’ll discuss the differences between a traditional managed service provider and a more extensive, multi-faceted MSP. 

Want to learn more about managed services? Download our white paper, How Managed Service Providers Can Help Your Business Be More Successful

how managed service providers can help your business be more successful

Tags: IBM i Platform, Managed Services, Enterprise Application Support