PSGi's Spring 2013 News Features Companies Accessing Expertise

Posted by Dave Kravitt

In this edition of PSGI's Newsletter:Spring 2013 Newsletter

  • 2013 PRISM User Group Meeting - Save the date - October 20-22
  • New PSGi Support Customer
  • PSGi Bids Farewell to Ed Sheffield
  • PSGi Welcomes Tom McManus


Save the dates -- October 20-22
for the 2013 PRISM User Group Meeting

The 2013 PRISM User Group Meeting will be held on Monday, October 21st and Tuesday, October 22nd.  Registration will begin with an informal reception on Sunday evening, October 20th.  The meeting typically runs through mid-afternoon on Tuesday or later depending on the number of user presentations submitted.  Please hold these dates to attend what past attendees have always rated a valuable and rewarding conference.
We have not yet selected the venue for the meeting.  Details including the venue, logistics and registration will be sent as we finalize arrangements.  Don't hesitate to call me or reply with your questions or comments or requests for additional information.  Copies of last year's agenda and presentations are available just by asking.
Please forward this email to those in your organization that you believe would be interested in attending or presenting at the meeting.

Bama Companies logoLast year The Bama Companies, Inc. engaged one of PSGi's Performance Management Consultants for a variety of tasks associated with their "Project Universe."  We are pleased they have now selected PSGi for our PRISM Customer Support services as well.  Bama plans to employ PSGi deep PRISM expertise calling on PSGI when they want:

  1. to ensure PRISM can handle new business requirements
  2. guidance with PRISM modifications
  3. assistance with stubborn PRISM support issues.

According to Brian Davis, Bama's IS Director, "We see PSGi as an extension of our IT staff working with us as part of our company's commitment to deliver continuous improvement and build upon the quality of our products and the efficiency of our processes."
We are very pleased to welcome The Bama Companies as our newest PRISM Support customer.

Ed SheffieldEd Sheffield, who has been with Precision Solutions Group, Inc. since the beginning in 2003, will be retiring later this month. 
Ed started in the software business as an RPG programmer on an IBM System 3.  He has worked primarily with manufacturing business systems within the IBM small systems divisions including System 3's, 34's, 36's, and 38's and finally the AS/400 - System i.  Ed has more than 35 years of experience with these systems!
In 1991 Ed was employed by Marcam Corporation as a Senior Programmer Analyst in Product Development working on Prism 2.1.  In 1996 he moved to the Customer Support Team where within a few months he became Team Leader for the Prism Manufacturing Technical Team. In 1997 Ed became Manager of Prism Technical Support responsible for the leadership and direction of all Support Programmer Analysts performing programming support for all Prism modules. He remained at Marcam until starting with PSGi in 2003.
Ed was employee number 1 at PSGi.  He came on board when there were no PSGi customers yet and surely there was some doubt about how successful we would be.  His belief in what we were doing then translated into great service for our customers and they in turn believed in us too.  From day one, he has been a key contributor in PSGi's success.  We are only a few months short of Ed being with PSGi for 10 years.  Over that time he has continually displayed great concern for our customers, a terrific work ethic and outstanding dedication.  He is not only our coworker but our friend and he will be missed.
We thank Ed for his dedication to the PRISM community all of these years and for his work with PSGi.  We wish him the best in retirement with his wife, Claudia, children and grand children.

Tom McManusTom McManus comes to Precision Solutions Group, Inc. with more than 22 years of experience working with Process Manufacturing software on a variety of platforms and technologies.  Joining Marcam as a recent college graduate, he spent his first 8 years working in both the PRISM Support and Product Development departments.  During that time he worked as project leader and designer for the rewrite of Transaction Entry.  Tom transitioned to the Protean product for the next 8 years becoming proficient in object oriented technology and relational databases. 

Tom joined GE Fanuc Automation as an Advanced Engineer working on their S-88 compliant Proficy Batch Execution product in both a development and support role.  Since that position he has worked as an independent contractor working with several organizations including PSGi.  One of his more unusual projects was developing an iPhone quiz game, "Think Like a Comedian" for a Boston area standup comedian.

Although Tom has been contracting for PSGi for a while now, it is with great pleasure to welcome him to our team full time.  Tom brings a breadth of experience that will be invaluable to our customers.   First, he knows PRISM and our team already through his years at Marcam so he will be able to jump right in the moment he starts.   He also understands a number of programming languages that he can employ to help us with any issues within PRISM and help us integrate new technologies to our solutions.  His well-rounded skill set will also allow him to work on our IBM i Managed Services endeavors.
PSGi is successful primarily because of the people on our team and Tom only adds more strength to that team.  Welcome Tom, we look forward to many years working together.

About The Bama Companies, Inc.:  Since the 1960s, we have been an innovator of wholesome bakery products that cater to the needs of the largest and most well known restaurant chains on the planet. Our company's core product lines are hand-held pies, biscuits, buns, pie shells, and pizza crusts. We develop and maintain long-term partnerships with customers such as the:

  • #1 hamburger chain
  • #1 pizza chain
  • #1 Mexican food chain
  • #1 casual dining chain
  • #1 retailer in the world

Our focus is on business-to-business relationships in the Quick Service Restaurants, Fast Casual, Casual Dining, and Broadline Channels of the Foodservice Industry. Today, we supply innovative culinary and product development services and custom-made oven-ready products to customers in more than 20 countries utilizing facilities in the U.S. and abroad. For more information, see

About Precision Solutions Group: Precision Solutions Group, Inc. is driven to enhance the productive use of IBM i-based enterprise business systems through training, customer support, consulting, and software solutions. We strive for greater employee efficiency and the significant cost savings and higher ROI derived by getting more out of your existing investment in enterprise business systems. Companies like Motorsports Authentics, H.B. Fuller Company, and Ruiz Foods depend on PSGI for software services and software support. PSGI personnel average more than 25 years of experience with IBM i applications such as PRISM®, World JDE®, Protean®, PRMS® and BOSS® products. For more information, see

PRISM, PRMS, Protean, IFM and Optiva are registered trademarks of Infor Global Solutions
JDE World is a registered trademark of Oracle Corporation 

Tags: PRISM Support, IBM i Platform, Managed Services, Enterprise Application Support, PRISM User Group, PRISM, PRISM Meeting