Enterprise Application Support & Services

ERP software is instrumental to your company’s operations.

PSGi has decades of experience helping manufacturers and distribution companies get the greatest possible return from continued investments in these applications.

From tackling urgent support issues to handling larger projects like migrations and new feature implementations, PSGi helps our clients ensure their software and business processes work in lockstep delivering maximum value.

PSGi also offers the ability to work with both highly-modified off-the-shelf and custom ERP applications. This capability helps protect our clients’ strategic flexibility to continue working with the systems (or solutions) that work for their business.

// our services

We Offer a Wide
Variety of IT Services

Issue Analysis and Resolution

24/7 service and support to keep your ERP ready
for business.

Sustaining Engineering

We can keep any application version working for your business, including software that’s no longer vendor-supported.

Flex Consulting
Days

Free consulting days that can be directed to areas of your business of your choosing.

Application System Admin

Offload administrative tasks and keep your ERP
secure and performing optimally

ERP Transition Services

The planning and staff augmentation resources you need to keep your transition on track and under budget.

ComEdge Acquisition

PSGi is excited to announce our acquisition of ComEdge, a proven ERP system for manufacturing, distribution and finance from Software Alternatives.

What makes
PSGi third party
support unique?

// our service

Why PSGi?

01
Unmatched Expertise

No one knows ERP software better. PSGi even had a hand in building the original versions of flagship ERP products decades ago. We leverage this expertise to help you get the most out of your software, including highly-modified legacy versions.

02
Deep Experience with Manufacturing and Distribution

PSGi doesn’t just know software and IT infrastructure, we know business. We take the time to understand each client’s day-to-day operations, pain points, and opportunities. Your ERP software is tightly connected to the gritty details of your business -- and you need a partner with nuanced knowledge of your daily business challenges. From warehouse management to multi-currency commerce to disaster recovery, PSGi has done it all.

03
Flexible Support to Maximize Your Technology’s ROI

  • Flex consulting days provide a unique method for integrating value-added projects with your long-term support.
  • 24 x 7 x 365 Emergency Support
  • Unlimited support services: no arbitrary limits on the number of issues reported or resolved.
05
Transition Support

From migrating to a new ERP software or version to integrating a new acquisition’s enterprise software, PSGi has the resources to assist during major changes such as building data bridges between new and legacy systems. We can also take on managing your current infrastructure and supporting your legacy systems as you navigate a major transition.

04
Staff Augmentation

We take pride in functioning as an extension of your own team. With a flexible, remote roster, PSGi can step in to augment your team on larger projects or even when a key employee is on leave or extended vacation. We provide a vital support backstop when key personnel retire, separate, or are required elsewhere in the business.

What enterprise software do we support?
It’s simple – if it runs on IBM i, we support it. That includes decades of hand-on experience with:

PRISM®
PRMS® and Warehouse
BOSS®
JDE World®
JDE EnterpriseOne®
KBM®
ComEdge®
Plus any IBM i, RPG software

How much can you save with third-party ERP support from PSGI?

How much can you save with third party
ERP Support from PSGI?

If you are interested in using this application at your business

Please reach out to us.

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