Enterprise Application Support & Services

Your enterprise system software is critical to business continuity – how can you ensure that yours is delivering the highest level of operational performance?

A partnership with PSGi provides that assurance.

We don’t just support your system software. We support your business. Learn more about PSGi’s services and expertise in Enterprise Application Support:

Issue Analysis & Resolution

Ensure that end users can conduct “business as usual” without interruptions

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Sustaining Engineering

Count on us to tackle any issues that arise for both standard and customized applications

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Flex Consulting Days

Direct a portion of your investment in support to where you need it most – a flex option that only PSGi offers

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Application System Admin

Stay on top of periodic tasks and ensure applications are performing as they should

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Why PSGi?

Comprehensive consulting. Flexible and cost-efficient support services. Decades of hand-on experience. And a business partner who’s distinctly different in the following ways.

What enterprise software do we support?

It’s simple – if it runs on IBM i, we support it. That includes decades of hand-on experience with:

PRISM®
PRMS® and Warehouse BOSS®
JDE World®
JDE EnterpriseOne
Optiva®
Plus any IBM i, RPG software

Built-In Flexibility to Maximize ROI

  • Flex consulting days – A totally unique way to optimize the ebbs and flows of your support needs with additional value-added projects
  • No costly, forced upgrades -- we support your software at the release level you desire and only perform upgrades when it fits your needs and your budget
  • 24 x 7 x 365 emergency support
  • Unlimited support services -- no limits to the number of software issues reported and resolved

All-Purpose IBM i Expertise That Includes Modifications

Our team supports virtually ANY enterprise business software running on the IBM i platform. Above all, we support YOUR system – along with all modifications and customizations to your mission-critical applications.

Supplemental IT Resource When Staff is Strained

We quickly fill in the gaps with project management and supplemental support when key personnel leave or are needed for newer, more strategic initiatives. ERP nearing its final days? PSGi also offers transition support so you team can focus on the new implementation.